Many, if not
most, people considering bankruptcy have been contacted by debt collection
agencies on accounts that have become past due. These contacts can range from a
collection letter to frequent, abusive calls threatening arrest. Most people
are aware that there are specific laws regulating the types of activities that
are allowed when a debt collection agency is attempting to collect a debt, and
some people may know types of activities that are prohibited, but many do not
know their rights as a consumer.
While there are
other important consumer protection laws, the two primary laws relevant to debt
collection are the Fair Debt Collection Practices Act and the Oregon Unlawful
Debt Collection Practices Act. These Acts prohibit a relatively wide range of
conduct, such as “a debt collector
may not engage in any conduct the natural consequence of which is to harass,
oppress, or abuse any person in connection with the collection of a debt.” 15
USC §1692d. According to this section of the FDCPA, specific prohibitions
include, but are not limited to:
(1) The use or threat of use of violence or
other criminal means to harm the physical person, reputation, or property of
any person.
(2) The use of obscene
or profane language or language the natural consequence of which is to abuse
the hearer or reader.
(3) The publication of
a list of consumers who allegedly refuse to pay debts, except to a consumer
reporting agency or to persons meeting the requirements of section 1681a (f) or 1681b (3)of this title.
(5) Causing a
telephone to ring or engaging any person in telephone conversation repeatedly
or continuously with intent to annoy, abuse, or harass any person at the called
number.
(6) Except as provided
in section 1692b of
this title, the placement of telephone calls without meaningful disclosure of
the caller’s identity.
Although this is
a significant source of protection to consumers, the FDCPA and the UDCPA provide
even more specifically prohibited conduct. We encourage potential and current
clients to provide all information relating to debt collection to ensure they
have not fallen victim to abusive and illegal conduct. While our primary focus
is helping clients with filing bankruptcy, we also protect and enforce the
rights of consumers in other areas of law, including debt collection. To schedule
a free consultation to file bankruptcy and/or find out whether you have a claim
for debt collection violations, call 503-352-3690.
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